Terms & Conditions

Last Updated: 6 August, 2026

Welcome to MiaFilmia Fragrance. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

Changes to Terms & Conditions

MiaFilmia Fragrance reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once posted on this website.

Your continued use of the website after any changes means that you accept the revised Terms & Conditions. We recommend reviewing this page periodically to stay informed about any updates.

Limitation of Liability

MiaFilmia Fragrance makes reasonable efforts to ensure that the information, product descriptions, images, prices, and other content on this website are accurate and up to date. However, we do not guarantee that the website will always be completely error-free, uninterrupted, or free from technical issues.

MiaFilmia Fragrance, its owners, employees, representatives, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, this website or its content, to the extent permitted by applicable law.

If you experience a technical issue while using our website, your primary remedy is to discontinue using the website and contact us for assistance.

For issues relating to products purchased from MiaFilmia Fragrance, customers should contact us directly through our official customer support channels and follow our applicable Return & Refund Policy.

Copyright & Trademark

All content available on the MiaFilmia Fragrance website—including logos, brand names, product images, photographs, graphics, illustrations, text, videos, designs, and other materials—is the property of MiaFilmia Fragrance or its respective content providers and is protected by applicable copyright and intellectual-property laws.

You may not copy, reproduce, modify, republish, distribute, sell, or commercially use any part of our website or its content without prior written permission from MiaFilmia Fragrance.

All rights reserved.

Products, Content & Specifications

MiaFilmia Fragrance makes every effort to provide accurate product information, photographs, descriptions, sizes, prices, and availability.

However, actual product colors, packaging, labels, and appearance may vary slightly from images displayed on the website due to photography, lighting, screen settings, manufacturing updates, or packaging changes.

Product availability and specifications may be changed or discontinued at any time without prior notice.

MiaFilmia Fragrance reserves the right to correct pricing, product descriptions, promotional information, or other website errors when necessary.

Shipping & Delivery

MiaFilmia Fragrance offers delivery services within Bangladesh through available courier and delivery partners.

Delivery charges, estimated delivery times, and service availability may vary depending on the customer’s location and the selected delivery method.

Once an order has been confirmed, customers are responsible for providing accurate contact and delivery information. MiaFilmia Fragrance will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, strikes, or other circumstances beyond our control.

For specific delivery information, please refer to our Shipping & Delivery Policy.

Your Account & Customer Information

If you create an account or provide personal information while placing an order, you are responsible for ensuring that the information provided is accurate and up to date.

You agree not to provide false, misleading, or fraudulent information.

MiaFilmia Fragrance reserves the right to cancel or restrict an order if we suspect fraudulent activity, misuse of promotional offers, or other activity that may harm our business or customers.

Customer information will be handled in accordance with our Privacy Policy.

Exchange & Refund Policy

We want our customers to have a positive experience with MiaFilmia Fragrance.

Due to the nature of fragrance and personal-care products, opened, used, sprayed, or damaged products may not be eligible for return or exchange, except where the product is received damaged, defective, incorrect, or otherwise qualifies under our Return & Refund Policy.

Customers should contact MiaFilmia Fragrance as soon as possible after receiving an order if there is a problem with the product.

To request a return, exchange, or refund, customers may be required to provide:

• Order number

• Customer name and contact number

• Photos/videos of the received product

• Details of the issue

All return, exchange, and refund requests are subject to our Return & Refund Policy.

Order Cancellation

MiaFilmia Fragrance reserves the right to cancel an order in circumstances including, but not limited to:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or website errors

• Suspected fraudulent activity

• Repeated failed delivery attempts

• Customer-requested cancellation before dispatch

If an order is cancelled by MiaFilmia Fragrance after payment has been received, any eligible refund will be processed according to our applicable refund procedure.

Contact Us

If you have questions regarding these Terms & Conditions, your order, delivery, returns, or refunds, please contact MiaFilmia Fragrance through our official customer-support channels.

MiaFilmia Fragrance
📧 Email: info.miafilmia@gmail.com
📞 Phone: +880 1725 530975
📍 Bangladesh

Note: This is a website-ready rewrite, but because terms around refunds, consumer rights, privacy, and liability can depend on Bangladeshi law, have the final version reviewed by a local legal professional before publishing.